Employee Experience Design

Design the moments that build trust, drive retention, and bring your values to life.

Every interaction between your company and your people is either building culture or weakening it.
Most organisations don’t design these moments intentionally.

The result?

  • First days that feel unclear.

  • Recognition that feels inconsistent.

  • Communication that feels corporate, not human.

  • Workspaces that don’t reflect what you say you value.

Employee Experience Design is about changing that.
We help you create high-trust, people-first experiences across the employee journey.

Why it Matters

Sources: Gallup, Deloitte, PwC, MIT Sloan

What We Do

We design practical, culture-led experiences that support your people and reinforce the behaviours, values, and energy you want to see in your organisation.

Whether you’re onboarding new hires, celebrating wins, rethinking your office environment, or rolling out new values, we help you turn everyday moments into drivers of connection, clarity, and belonging.

We focus on:

  • Key moments in the employee lifecycle

  • Moments that shape first impressions

  • Moments that reflect your values in action

  • Moments that reinforce your leadership voice

  • Moments that spark emotion, connection, and pride

  • (And when relevant, we consult on spatial changes that better support focus, collaboration, or creativity
    so your environment matches your culture goals.)

The impact:

  • Improved onboarding that reduces ramp-up time and confusion

  • Higher engagement through intentional culture touchpoints

  • Recognition systems that reinforce desired behaviours and values

  • A work environment that supports focus, creativity, and well-being

  • Greater clarity and emotional connection across employee journeys

  • Lower turnover through meaningful internal connection

  • A more inclusive, thoughtful, and human-first work experience


FREQUENTLY ASKED QUESTIONS

  • It’s every touchpoint that shapes how someone feels about working at your company, from the moment they apply to the day they leave. We design those moments intentionally.

  • Absolutely. In fact, distributed teams often need this the most. We help you create connection, belonging, and consistency. Wherever your people are.

  • Onboarding journeys, personalized recognition rituals, team events, wellness check-ins, internal comms, anything that builds trust and makes people feel valued. And we don’t just stick to the script — if it matters to your team, it matters to us. Whether it's a 10-year work anniversary or a surprise celebration for someone’s dog’s birthday, we bring creativity and care into every experience.

  • If you're dealing with high turnover, low engagement, or a team that feels disconnected, your employee experience likely needs a refresh. We help you make it human again.

  • Not at all. Great employee experiences aren’t about how much you spend, they’re about how intentional, creative, and thoughtful you are. Whether you have a small team or limited resources, we tailor experiences that align with your values and mission, and that feel meaningful and personal.


unlock your team’s potential